MWR Collection LLC Shipping Policy

Domestic Shipping


  • Complimentary Shipping: Enjoy complimentary shipping on all domestic orders within the United States.
  • Bespoke Production: Please note that each MWR Collection piece is meticulously crafted to your specifications,requiring a minimum of 2-3 months for production.
  • Shipment Confirmation: Upon completion, you will receive a personalized notification, along with an estimated delivery date.
  • Track Your Order: For patrons who have signed up for our tracking system, simply log in to your account to monitor the progress of your bespoke creation.


International Shipping


  • Personalized Shipping: For international orders, please contact our concierge team for a tailored shipping quote.
  • Bespoke Production: Please note that all MWR Collection products are made-to-order and require a minimum of 2-3 months for production.
  • Global Delivery: Our international shipping services ensure your exquisite piece arrives at your doorstep, wherever in the world you may reside.
  • Customs and Duties: Import duties, taxes, and customs clearance fees are the responsibility of the customer.
  • Shipment Confirmation: Upon completion, you will receive a personalized notification, along with an estimated delivery date.
  • Track Your Order: For patrons who have signed up for our tracking system, simply log in to your account to monitor the progress of your bespoke creation.


Repair and Restoration Services


  • Shipping: For repair and restoration services, we will provide you with a complimentary shipping label to send your item to our atelier for assessment.
  • Processing Time: Please allow 3-4 weeks for repair and restoration services to be completed, subject to change depending on the complexity of the repairs.l
  • Shipment Confirmation: Upon completion, you will receive a personalized notification, along with an estimated delivery date.
  • Track Your Order: For patrons who have signed up for our tracking system, simply log in to your account to monitor the progress of your repair or restoration.
  • Return Shipping Included: The cost of shipping your repaired or restored item back to you is included in your final order price.


Please note: Our shipping and returns policies may change without notice. We recommend reviewing our policies before placing an order.