FAQs
Welcome to the FAQs section of MWR Collection, where we invite you to explore your questions about our exquisite handcrafted leather goods and unique artisan workshops.
Can I customize a product to my specific preferences?
Absolutely! Our bespoke services allow you to personalize any MWR Collection piece to your exact specifications. From color and material choices to unique design elements, we'll work with you to create a truly one-of-a-kind item.
How long does it typically take to receive my order?
Our production times vary depending on the complexity of the piece. Bespoke items generally take 2-3 months to create. Once your order is complete, you'll receive a personalized shipping notification with an estimated delivery date.
How should I care for my MWR Collection piece?
Our leather products require minimal maintenance. Simply wipe them clean with a soft, microfiber cloth and apply a leather conditioner occasionally. Avoid exposing them to extreme temperatures or moisture. For more detailed care instructions, please refer to our care guide.
Can you repair or restore my MWR Collection piece or other leather goods?
Yes, our skilled artisans can repair and restore your MWR Collection pieces or other leather items. We will assess each item to determine the best course of action and provide you with a personalized quote.
I'm interested in carrying MWR Collection products in my store. How can I become a wholesale partner?
Please visit our Wholesale Partners page to fill out the inquiry form. A member of our team will get back to you shortly with more information.
Still have a question?
Our passion for artistry and craftsmanship drives everything we do, and we’re excited to share our expertise with you!
