FAQs

Absolutely. Our bespoke services are designed to allow you to personalize any MWR Collection piece, transforming it into a truly unique heirloom. From selecting the perfect leather and hardware to incorporating unique design elements, we will collaborate with you to craft a piece that is unmistakably yours.

To begin your bespoke journey, simply select BESPOKE as the color option when placing your order. Once we receive your confirmation, a member of our atelier will be in touch to guide you through the customization process and ensure every detail is refined to your vision.

Our production times vary depending on the complexity of the piece. Current Collection and Bespoke works generally take 2-3 months to create. Once your order is complete, you'll receive a personalized shipping notification with an estimated delivery date.

Our leather works require minimal maintenance. Simply wipe them clean with a soft, microfiber cloth and apply a leather conditioner occasionally. Avoid exposing them to extreme temperatures or moisture. For more detailed care instructions, please refer to our care guide.

Yes, our skilled artisans can repair and restore your MWR Collection pieces or other leather items. We will assess each item to determine the best course of action and provide you with a personalized quote.

Please visit our Trade Accounts page to fill out the Program form. A member of our team will get back to you shortly with more information.